1. Overview

Our Service Policy outlines the terms and conditions under which we provide our services to you. It is designed to ensure a clear understanding of your rights and responsibilities, as well as ours, to maintain a reliable, secure, and professional service experience.

2. Service Scope

We provide access to our platform, tools, and related services as described on our website and in your subscription plan. The services may include software access, hosting, support, updates, and AI-powered features.

3. User Responsibilities

You agree to use our services in compliance with all applicable laws and regulations. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

4. Service Availability

While we strive to ensure continuous and reliable service, we do not guarantee uninterrupted access. Scheduled maintenance, updates, or unforeseen technical issues may cause temporary service interruptions.

5. Data Security and Privacy

We implement reasonable measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security. Please review our Privacy Policy for detailed information on data handling.

6. Support and Maintenance

We provide customer support and maintenance services as outlined in your subscription plan. Support response times and service levels may vary depending on your plan.

7. Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice, to improve service quality or comply with legal requirements.

8. Payment and Billing

Service fees are billed according to your subscription plan. Failure to pay may result in suspension or termination of your service.

9. Termination

Either party may terminate the service agreement in accordance with the terms specified in the Terms of Service. Upon termination, access to services will cease, and data may be deleted as per our data retention policies.

10. Limitation of Liability

Our liability is limited as described in our Terms of Service. We are not responsible for indirect damages or losses arising from service use.

11. Contact Information

For questions or support regarding this Service Policy, please contact us at support@aicanada.net.

This Service Policy is subject to change. Continued use of our services constitutes acceptance of any updates.